Cancel/ Change Order

At Streetmodewear, we manufacture and dispatch our premium hoodies and T-shirts using an automated logistics network designed to process shipments immediately following our daily cut-off windows. Because our system is optimized for fast dispatch to meet our 3-to-7 business day delivery window, the timeframe allowed for altering or canceling an order is exceptionally narrow.

This policy outlines your explicit options, time constraints, and the mandatory procedures for requesting an administrative change to a pending order. By finalizing your checkout sequence at [https://streetmodewear.shop/](https://streetmodewear.shop/), you acknowledge and agree to the operational boundaries detailed below.

1. Executive Timeline Matrix

To ensure your request can be intercepted successfully by our warehouse team, you must act within the strict administrative windows outlined in the table below:

Order Interception Windows

2. Order Cancellation Protocol (Within 2 Hours)

If you change your mind, realize you made a financial error, or wish to cancel your purchase entirely, you must submit an official cancellation request within 2 hours of completing your checkout.

• The 2-Hour Rule: All order files are compiled and queued into our warehouse dispatch sequence precisely 120 minutes after placement. Once an order enters this packaging queue, it can no longer be systematically pulled or voided.
• How to Cancel:
  1. Send an urgent email directly to support@streetmodewear.shop.
  2. The email subject line must read exactly: “URGENT: Cancel Order #XXXXX” (replace XXXXX with your actual order number from your receipt).
  3. State your explicit request to cancel the transaction in the body of the email.
• Refund Processing: Once voided within the valid 2-hour window, our billing desk will issue a full refund back to your original payment method within 7 days, in perfect alignment with our Return & Refund Policy. No cancellation fees or processing penalties apply.

3. Order Modification Protocol (Size, Color, or Address)

If you mistakenly ordered the wrong size for a hoodie, selected an incorrect T-shirt color, or entered an incomplete delivery address (such as omitting a suite or apartment number), modifications must also be requested within the 2-hour window.

Address Corrections

Accurate delivery coordinates are mandatory under the terms of our Shipping Policy. If you detect a typographical error in your address, notify us at support@streetmodewear.shop within 2 hours. If a package is flagged by the courier (USPS, UPS, or FedEx) as undeliverable due to an incorrect address provided by the customer, the customer assumes full logistical responsibility for transit delays or return-to-sender freight fees.

Apparel Line Item Swaps

If you wish to change a size or color within your order, we will gladly adjust the item variables within the 2-hour window, provided the desired alternative item is physically in stock. If the replacement size or color is sold out, you can choose to keep the original order, swap it for an alternative item of equal value, or cancel the order entirely for a full refund.

4. Post-Dispatch and Post-Window Constraints

Once your order passes the 2-hour mark, or if it is placed after our daily 5:00 PM EST Order Cut-Off Time and flows directly into overnight logistics prep, no modifications or cancellations can be executed under any circumstances.

Why we cannot intercept packages: Once a shipping label is generated and attached to a parcel, it is physically sorted into sealed courier containers destined for USPS, UPS, or FedEx hubs. It is structurally impossible for our warehouse team to locate, open, and pull an individual package from these high-volume transit containers.

Your Recourse for Late Requests

If you miss the 2-hour cancellation window, your order will be shipped exactly as entered to the destination provided. Once the courier records the package as delivered, you can utilize our 30-Day Return Policy to return the items for a full refund.

• Please note that under standard return conditions, while Streetmodewear charges zero restocking fees, the customer is responsible for the actual shipping costs required to transport the unwanted apparel back to our designated return facility.

5. Order Cancellations Initiated by Streetmodewear

On exceptionally rare occasions, Streetmodewear may find it necessary to cancel an order after it has been placed through [https://streetmodewear.shop/](https://streetmodewear.shop/). We reserve the right to refuse or cancel any order for legitimate commercial reasons, including:

• Inventory Discrepancies: If a sudden warehouse inventory miscount reveals that a specific hoodie or T-shirt is completely out of stock and cannot be replenished immediately.
• Fraud Detection Flags: If our automated payment screening gateways flag an incoming order as high-risk, potentially fraudulent, or linked to unauthorized credit card use.
• Pricing or Typographical Errors: If an item is inadvertently listed with a severe pricing calculation error due to a technical script glitch.

If Streetmodewear initiates a cancellation, you will be notified immediately via support@streetmodewear.shop with an explicit explanation, and 100% of your funds will be restored immediately to your original payment card or account.

6. Support Verification & Hours of Contact

All cancellation and modification requests are handled strictly in chronological order by our customer service desk. To protect your purchase data, we cannot accept verbal cancellation modifications over external chat channels—all requests must originate from the exact email address used to place the initial order.

Customer Care Availability

• Operating Hours: 8:00 AM – 7:00 PM (EST), Monday through Saturday (Closed Sundays).
• Primary Privacy & Support Intake: support@streetmodewear.shop
• Corporate Office Address: 904 Prairie St, Ford, KS 67842, United States